Frequent Questions

Simple answers to your most common questions

 

Why should I drink Cafe Joe coffee?

Because you love great tasting coffee and do not want to overpay for it. The Cafe Joe USA team are coffee lovers like you. We know you are tired of paying too much for great coffee and we wanted to bring our brand to American coffee lovers.

Is your coffee kosher?

Yes. Our coffee is certified Kosher Mehadrin & Bedatz Chug Chatam Sofer Petach Tikvah. Each sleeve displays the certification.

Our K-cups are certified by Kosher Check out of Canada and is a recommended hashgacha by the cRc.

What are Nespresso compatible capsules?

As Nespresso has grown in popularity in the US, more companies are offering alternatives to expensive Nespresso capsules. Cafe Joe has established itself as an international leader in this industry based on our extremely high quality and affordable prices.

Will Cafe Joe capsules work with all Nespresso machines?

Cafe Joe capsules work with all Nespresso machines, except for the Vertuoline, which uses larger size capsules.

Our patented tamp dome “EXTRA CREAM” technology generates an especially robust crema and extracts the perfect coffee from our gourmet blends, providing a rich and fulfilling coffee experience. As a result of this button on the capsule, you may experience that you need to push a drop harder with our capsule than with a standard Nespresso capsule.  Don’t worry - the great taste and excellent cream are worth the effort.

What is unique about Cafe Joe coffee?

In addition to creating delicious small batch coffee mixes, Cafe Joe utilizes the best coffee technology.  Our airtight “EVO” coffee capsules ensure maximum coffee freshness, elevating the familiar espresso to new heights of flavor, body, and aroma. The combination of this oxygen barrier with our unique tamp dome “EXTRA CREAM” technology generates an especially robust crema and extracts the perfect coffee from our gourmet blends, providing a rich and fulfilling coffee experience.


Our decaffeinated capsules also use the most advanced technology in the world. Our capsules use the SWISS WATER PROCESS. This world-renowned process is the single best way to create delicious decaffeinated that are 100% Chemical-Free, and 99.9% Caffeine-Free.

I am not familiar with Israeli coffee - is it good?

Absolutely! Israel has a rich and dedicated coffee culture with quality products that rival what you would find in Europe. Israelis love excellent espresso and have been exporting their best coffee products across the world for many years.

How does free shipping work?

In order to receive free shipping, your order total must be $50 or more which includes any promotions you have added. So, if your order total is $51 and you apply a discount of 10%, you will not receive free shipping.

Want to order wholesale?

Do you love waking up to Cafe Joe and want share the love with others? Contact us directly at info@cafejoeusa.com for more information and wholesale pricing. 

Can discounts be combined?

No, they cannot. The quality of our coffee justifies the price, so only one discount at a time will be accepted.