Oh no! Need to make a return? If you’re dissatisfied for any reason, we’re happy to consider a refund or exchange for up to 10 days after the date of your purchase.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back prior to receiving a return label from the company to our warehouse address.


eWorld Fulfillment C/O Café Joe USA

2260 118th Ave N

St. Petersburgh, FL 33716


**we only replace items if they are defective or damaged

**only regular priced items may be refunded

** If the item was marked as a gift when purchased, you’ll receive a gift certificate for the value of your return