Simple answers to your most common questions

 

Why should I drink Cafe Joe coffee? 

Because you love great tasting coffee and do not want to overpay for it. The Cafe Joe USA team are coffee lovers like you. We know you are tired of paying too much for great coffee and we wanted to bring our brand to American coffee lovers. Koffee Kult is more than about simply providing authentic artisan coffee to enthusiasts and modern coffee shops, we are being an active part of the coffee cult movement towards pure coffee brewing, style, and bringing value back to great coffee that cannot be franchised and branded. 


Is your coffee kosher? 

Yes! Our coffee is certified Kosher Mehadrin & Bedatz Chug Chatam Sofer Petach Tikvah. Each sleeve displays the certification. Our K-cups are certified by Kosher Check out of Canada and is a recommended hashgacha by the cRc. If a coffee brand is certified as kosher it means several things. Among those the two most important are the following:

  • The first material as well as processing machinery or utensils used in the premises was according to Jewish Law. 
  • A Rabbi was present and observing the production.

What are K-Cups?

There will always be a few folks out there who enjoy convenience and speed when it comes to their brew, and we’d like to serve them, too! While there are many makes and models these days, one of the best-known household name amongst these is Keurig. Keurig’s machines use a “cup” or “pod” system to produce one delicious mug of coffee with the simple touch of a button.


Cafe Joe offers four beautiful coffee blends in Keurig® K-Cup® Pods. Featuring rich flavors from around the world, it’s kosher coffee at its finest, made easier than ever!


Will Cafe Joe capsules work with all Nespresso machines? 

Cafe Joe capsules work with all Nespresso machines, except for the Vertuoline system, which uses larger size capsules. Our patented tamp dome “EXTRA CREAM” technology generates an especially robust crema, providing an extra rich and fulfilling experience. As a result of this, you may experience that you need to push a drop harder with our capsule compared to the standard Nespresso capsule. Don’t worry – it’s worth the effort!


What is unique about Cafe Joe? 

Our mission is to enhance the best part of your day – that first cup of coffee. That’s why we’re committed to crafting and sharing the best of what nature has to offer through beverages and foods that deliver in many ways. You’ll notice the difference, not only in how our products taste, but how they make you feel. Maximized health, happiness and productivity – at affordable prices. Seem too good to be true (we’re flattered, really)? It’s not!


I am not familiar with Israeli coffee – is it good? 

Absolutely! Israel is known for its rich coffee and café culture and has been exporting their best products across the world for many years. Israeli coffee is famous for its rich aroma and one of a kind taste! 


Can discounts be combined? 

No, they cannot. We believe that the quality of our coffee justifies the price, so only one discount at a time will be accepted.


I’d like to order wholesale, how can I do so? 

Want to share the love with others? Amazing! Please contact us directly at info@cafejoeusa.com for more information and wholesale pricing.


How does free shipping work? 

We’re happy to provide free shipping on all orders above $50. This total includes any promotions that may have been added. For example, if your order total is $51 and you apply a 10% discount, you will not qualify for free shipping. Miss the minimum? Add a box of our new chocolate coffee bites!


I was approved for a refund but haven’t received it?

If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, as it may take some time before your refund is officially posted.  Next contact your bank. There is often some processing time before a refund is posted.  If you’ve done all of this and you still have not received your refund yet, please contact us at info@cafejoeusa.com.